SHIPPING & DELIVERY
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
|Canada, Europe, UK
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-90 Business days
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mr. International (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://mr.international
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super bien merci
VŠE v pořádku. Rifle sedí to jsou kvalitní. Doporučuji.
Good product, nice and nice. Light to solid air to see in duration. I recommend occurs and sells.
Looks and feels very good. They fit well and are very comfortable to wear. They stretch well. Pockets are quite small and thin, but this is unfortunately a norm now.
Happy with the size and everything else
Black jeans ordered and confirmed, black blue received. Answer from the store: our black is basically blue black, not pure black.This is the normal color. Otherwise okay, good quality.
Good product. Interesting price. Very quickly delivered. Good store .... I recommend Perfect
I recommend another good purchase
Well described, goods very good
Good quality only note is that the picture look narrower leg than fact.
The quality of the pants is pretty good! Very comfortable to wear! My husband is very satisfied! Thank you ~
Super pants, cool material, nicely the drapes. Perfect also for women. IN size 40 will enter person tomake up to 130 W hips.. Fast delivery OK 2 wks.
IS the second pair I buy and I find it very well them advice. The material is stretch if you follow the table in description dress comfortable, if you take a size less are fitting
Fits the description, good price quality ratio. Fast shipping